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Terms and Conditions

Copyright

All content included on the Intairco website, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of Intairco or its suppliers and protected by Australian and International copyright laws. The compilation (meaning the collection, arrangement and assembly) of all content on this site is the exclusive property of Intairco and is protected by Australian and International copyright laws. All software used on this site is the property of Intairco or its software suppliers and protected by Australian and International copyright laws. Any other use, including the reproduction, modification or creation of derivative works, distribution, transmission, republication, display, or performance, of the content on this site is strictly prohibited.

 Trademarks

 The Intairco Logo is a trademark of International Aircraft Company Pty Ltd. The Intairco trademarks may not be used in connection with any product or service that is not Intairco’s, in any manner that is likely to cause confusion among customers, or in any manner that discredits Intairco. All other trademarks are the property of their respective owners.

Disclaimer

This disclaimer is provided by Intairco on an "as is" basis. Intairco makes no representations or warranties of any kind express or implied, as to the operation of the site, or the information, content, materials, or products included on this site. To the full extent permissible by applicable law, Intairco disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Intairco will not be liable for any damages of any kind arising from the use of this site, including but not limited to direct, indirect, incidental, special, punitive and consequential damages.

Responsibility

We will endeavour to provide useful advice regarding the selection of products in regard to the proposed requirement and we'll do our upmost to ensure you are completely satisfied.  Unfortunately we cannot accept responsibility for injury, damage or loss of kits, engines and accessories, parts and materials that occurs during the use of any radio-controlled model.  It is the user’s responsibility to determine the suitability of the product(s) for his or her intended use and shall assume all risk and liability in connection therewith.

Substitution or replacement of regular kit hardware and or radio components with after-market accessories is at the user’s discretion, Intairco cannot be held responsible for problems or equipment failure caused by incompatibility or modifications.  This includes all other products sold by Intairco.

General Errors

Intairco makes every effort to ensure the accuracy of the information published on our Web site.  However it is possible that documents and graphics published on this site may contain technical or typographical errors. Intairco makes no representations about the suitability of the information and graphics presented on this site. All such documents and graphics are provided "as is" without warranty of any kind.

Pricing Errors

If an error is made and a product is listed at an incorrect price, Intairco retails the right to refuse or cancel any orders placed at the incorrect price.  If the order has been confirmed and charged to you, Intairco will immediately issue a credit in the amount of the incorrect price.

Returns and Refunds

Customer satisfaction is very important to us. If you are in any way dissatisfied with the products you have received, we will organise a refund or an exchange for you within 30 days of purchase as long as the products are returned to us in a saleable condition under the following guidelines.

Returns Policy

Returned merchandise must be in unused condition and in its original packaging. The mounting of engines and accessories, running fuel through engines, altering or modifying or mounting a product and other similar actions constitutes used merchandise.

When packing your order for return, please be sure all the original packing material and instruction papers and/or manuals are included and that these are unmarked and undamaged. We will be unable to process your return if parts are missing, or if items are not packed properly to avoid damage to products and their boxes and or packages.

Please return your item to Intairco having obtained prior authorisation. The costs of shipping returns to Intairco are to the customer’s account. The customer is responsible for any losses during shipping back to our business, we therefore recommend insurance cover is taken.

General Warranty

Intairco “General Warranty” warrants to the original purchaser, that any item purchased from Intairco will be free from defects in material and workmanship for 12 months from the date of purchase. Proof of purchase from Intairco must be provided. Individual items may have extended warranties beyond 12 months however warranty is not provided for batteries under any circumstances. 

Please send your warranty return item to Intairco having obtained prior authorisation. The costs of shipping returns to Intairco are to the customer’s account. The customer is responsible for any losses during shipping back to our business, we therefore recommend insurance cover is taken.

 Exceptions

Intairco cannot warrant its products from accidental damage, general wear and tear, or damage due to carelessness and or the associated use of other accessories or power supplies etc. This remains at the discretion of Intairco.